Neo the bot alleviates the stress of customers wondering “will anyone read my message?” and eliminates the feeling of being left behind.
Saves You Money
You don’t need to hire more reps or outsource customer service. Our customer service chatbot will help you do more with less staff!
You can personalize the whole experience with your own branding and choose what questions should be asked. No code needed!
Built to Save Time
Neo the bot allows you to improve your customer service response time thanks to personalized templates.
Neo the bot is not here to replace you: he recognizes phone numbers to provide a personal greeting and an instant response to your customers 24/7.
Using our messaging assistant is by far the most affordable automated customer service solution on the market today.
How to use our Customer Service Chatbot
Customer service chatbot in 3 simples steps.
1. Broadcast a text to current customers
“Hi there, here is our new customer service phone number. Save it in your phone and text us anytime!”
2. Let unknown customers text Neo
When unknown customers text, Neo asks for their name and adds them to your directory, so he can greet them the next time :)
3. Write your own script
Neo is built in by default but you can also create your own script to personalize your conversations with prospects and customers!
Customer Service Chatbot use cases
Automated customer service to save time and money
Qualify leads automatically
Personalize the script you want Neo (chatbot customer service) to follow when prospects text you. It will help you qualify them and generate more business!
Greet people automatically
When the customer service chatbot recognizes customers based on their phone numbers, it greets them instantly, and you retain more customers by building trust with them.
Provide instant response 24/7
Customers loooove getting an instant response to their text. After the bot responds, you can answer manually at any time and continue the dialogue.
More than a customer service chatbot
Yes you can use our customer service chatbot with Askneo, but there is more to us than just a messaging assistant. Our chatbot for customer service is an entire instant customer service suite designed so you can simplify customer engagement. Our technology packs advanced texting features into one simple customer care solution.
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