Neo's texting assistant and shared inbox help you provide the most efficient and authentic customer experience.
Get started for free, 14-day free trial
Your customers are not happy because...
they had to call
they waited on hold
they worried about a call back
they got transferred 3 times
they had to reset their password to log in
they kept staring at the online chat
they read an excruciating FAQ
Why is texting the best?
75% of customer traffic is done on mobile
85% of customers love SMS over email/call
98% of SMS get opened
Your customers are
texting you and are
not worried about their
place in line.
They're happy and
definitely doing more
business with you!
How it works
Get your free phone number from us
Display it on your website & social media
Start texting with customers!
Neo the bot is your
Neo answers customers for you 24/7, recognizes their phone number, and gives them a personal greeting for instant relief. When unknown customers text, Neo asks for their name and adds them to your directory, so he can greet them the next time :)
to save time & money
Collaborate with team members, organize, assign and filter tickets all in one place.
to build trust
Answer customers personally, access full conversation history and continue where you left off.
SMS marketing to
cut through the noise
Cut through the noise of cluttered emails! Broadcast offers, announcements and questions to your customers.
Analytics & privacy:
you own your data
Get access to your data, from business performance to the prevalence of certain tickets and questions. We will never sell or share your data with third parties. Your data remains private with us.
Get started in minutes
Text us with any questions :) 917 451 5515
Askneo is a dream come true! We just displayed the phone number on our website and customers started texting!
Shaked at GSD Advisers, New York
NYC 2019 Cohort
Neo helps small businesses get closer to their customers through texting.